Contact Us

Our Managed Care Call Center is ready to assist you. The Call Center is available during these hours:

Monday through Thursday — 8:00 a.m. until 5:00 p.m.
Friday — 9:00 a.m. until 5:00 p.m.

The Call Center can answer a variety of questions about your care and coverage, including:

1. Our primary care physicians, specialists and other health care professionals and providers
   
   
2. Service authorizations, denials and conditions of coverage
   
   
3. Health plan eligibility
   
   
4. Copayments and deductibles conditions
   
   
5. Claims information conditions
   
   
6. Complaints and compliments

The Managed Care Call Center's direct number is (805) 604-3332 or toll free (877) 299-5599.
Hearing Impaired (888) 877-5378. Email us at MemberServices@Med3000.com If you call after
hours, you may leave a message and we will call you back the next business day.

For individual physician offices click here Directory of Primary Care Physicians for phone number, address and directions to office.